Returns & Exchanges
At The Wedding Shoppe, we want you to feel confident and beautiful on your special day. If your purchase isn't a perfect match, we offer returns and exchanges on eligible items within 14 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully pack your items in their original packaging, ensuring all designer tags, security ribbons, and protective coverings are still attached and intact.
- 3.Ship It Back
Affix the prepaid shipping label provided via the portal and drop your package off at any authorized carrier location within 3 business days of your request.
- 4.Quality Inspection & Refund
Once our bridal specialists inspect the garment for unworn condition, we will process your refund to the original payment method or ship your exchange within 7-10 business days.